Need help? Write to [email protected] — we usually reply within two business days. In the app, Settings › Send Feedback opens an email that already includes your app and iOS version.
What does Macros AI need? An iPhone with iOS 27. Analyzing meal photos and typed descriptions needs an iPhone that supports Apple Intelligence, with Apple Intelligence turned on. Barcodes, nutrition labels and entering meals manually work on every iPhone.
How do I log a meal? Tap the camera button and photograph your plate. Macros AI estimates the foods, portions, calories and macros in a few seconds; adjust anything with a tap, then save. Touch and hold the camera button for other ways: describe the meal in words, or enter it manually.
Can I log a photo from another app? Yes. In Photos, Messages or any app, tap Share › Macros AI › Add to Macros AI. Tap the notification (or open Macros AI) and the photo is analyzed right away. If Macros AI isn't in the list, scroll to the end and tap More.
Can I scan packaged food? Yes. Photograph the barcode or the nutrition label. Values from a label or from the product database are used as they are; only the amount is estimated, and one serving is suggested by default.
How accurate are the estimates? They're estimates, like a nutritionist's eyeballing: good for daily tracking, not exact. Portions are the hardest part, so check the grams — changing a portion updates everything instantly. Values marked "≈" are estimates; values from labels, barcodes or your own entries aren't.
What's free and what's Pro? Free: 2 photo analyses a day, unlimited typed and manual meals, barcodes and labels, this week's insights, reminders. Pro: unlimited photo analyses, the weekly coach (a weekly insight, foods that fit what's left of your day, and your weight trend from Apple Health), monthly and yearly insights, Apple Health sync and all app icons.
How does the free trial work? The yearly plan starts with a 7-day free trial. You won't be charged if you cancel at least 24 hours before the trial ends; the app can remind you two days before.
How do I cancel? Settings app › your name › Subscriptions › Macros AI, or in the app: Settings › Manage Subscription. Pro stays on until the end of the period you've paid for.
I bought Pro but it isn't active. In the app, go to Settings › Restore Purchases, signed in with the same Apple Account you used to buy.
How do I get a refund? Refunds are handled by Apple: reportaproblem.apple.com.
Where are my meals stored? Only on your iPhone, and in your iPhone backups. There's no account and nothing is uploaded — see the Privacy Policy — Macros AI.
How do I move my meals to a new iPhone? Restore the new iPhone from an iCloud or computer backup of the old one. You can also export your meals any time from Settings › Your Data › Export Meals (CSV).
How do I delete my data? Delete single meals by swiping left in History, or everything in Settings › Your Data › Delete All Meals. This also removes what Macros AI wrote to Apple Health.
"Apple Intelligence Is Off" or "Not Supported on This iPhone" Turn on Apple Intelligence in Settings › Apple Intelligence & Siri. If your iPhone doesn't support it, scan barcodes and labels or enter meals manually.